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Direct7 Integration with n8n

Send SMS and WhatsApp messages, run number look-ups, and track delivery status — all from your n8n workflows.

Direct7 is now available as an official node in n8n Cloud. This guide walks you through every capability of the node — sending SMS, sending WhatsApp messages (text, media, contacts, location, interactive, and templates), checking number look-ups, and retrieving message status reports — so your team can start building workflows right away.


Getting Started

Step 1: Add the Direct7 node and connect your accountWe are pleased to invite you to a demonstration of the Direct7 integration with the n8n platform.

Details:

  1. Add the node: In any workflow, click the + button, search for "Direct7," and drag it onto the canvas.

  2. Create a credential: Click Create New Credential on the node and enter your Direct7 API key/token.

    • API Key: Found in your Direct7 dashboard under API settings — copy it exactly as shown.

  3. Test the connection: Use the Test button on the credential dialog to confirm n8n can reach the Direct7 API before continuing.

  4. Choose a Resource: Once connected, use the node's Resource dropdown to pick what you want to work with — Message, WhatsApp, Lookup, or Status/Reports.


Sending SMS Messages

Step 1: Configure the Send SMS operation

Details:

  1. Resource: Select "Message."

  2. Operation: Select "Send SMS."

  3. Recipient Number: Enter the destination number in international format (e.g. +9471XXXXXXX).

  4. Sender ID: Choose your approved originator/sender ID from the dropdown, or type it if it's a free-text field.

  5. Message: Enter the SMS text. You can use an expression, e.g. ={{ $json.message }}, to send dynamic content from earlier nodes.


Sending WhatsApp Messages

The Direct7 node supports six WhatsApp message types: Text, Media, Contacts, Location, Interactive, and Template. All of them share the same starting point below, then branch based on the message type you choose.

Step 1: Select the WhatsApp resource and message type

Details:

  1. Resource: Select "WhatsApp."

  2. Operation: Select "Send Message."

  3. Message Type: Choose the type of WhatsApp message you want to send:

    • Text — a plain chat message.

    • Media — an image, video, audio clip, document, or sticker.

    • Contacts — one or more shared contact cards.

    • Location — a pinned map location.

    • Interactive — buttons or a selectable list.

    • Template — a pre-approved Meta template message.

  4. To: Enter the recipient's WhatsApp number in international format for every message type below.

Sending a Text Message

Details:

  1. Body: Type the message text, or use an expression to pull it from a previous node.

  2. Preview URL (optional): Toggle this on if your message contains a link and you want WhatsApp to render a link preview.

Sending a Media Message

Details:

  1. Media Type: Choose Image, Video, Audio, Document, or Sticker.

  2. Media Source: Provide either:

    • Media URL — a publicly reachable link to the file, or

    • Media ID — an ID from a file already uploaded to Direct7's media store.

  3. Caption (optional): Add a short caption — supported for images, videos, and documents.

  4. Filename: For Document type, set the filename shown to the recipient (e.g. invoice.pdf).

Sending a Contact Card

Details:

  1. Contact Name: Enter the contact's first and last name.

  2. Phone Numbers: Add one or more numbers for the contact, each with an optional type label (Home, Work, Mobile).

  3. Additional Fields (optional): Expand to add extra details:

    • Organization — company and job title.

    • Email — one or more email addresses.

    • Address — street, city, and country.

Sending a Location

Details:

  1. Latitude / Longitude: Enter the coordinates of the point you want to share.

  2. Name (optional): A short label for the place, e.g. "Office HQ."

  3. Address (optional): A readable address to display alongside the pin.

Sending an Interactive Message

Details:

  1. Interactive Type: Choose Button (up to 3 quick-reply buttons) or List (a scrollable menu of options).

  2. Header / Body / Footer: Body text is required; header and footer are optional.

  3. Action: Depending on the type chosen above:

    • Buttons — add each button's display text and a unique ID used to identify the reply.

    • List — add one or more Sections, each containing Rows with a title, optional description, and a unique row ID.

Sending a Template Message

Details:

  1. Template Name: Select from templates already approved in your Direct7/Meta account.

  2. Language: Choose the language variant of the approved template.

  3. Components (optional): Fill in placeholders the template was built with:

    • Header parameters — for templates with a dynamic image, video, or text header.

    • Body parameters — the variable values that fill in {{1}}, {{2}}, etc. in the template body.

    • Button parameters — dynamic values for call-to-action or quick-reply buttons, if the template uses them.


Number Look-Up

Step 1: Configure the Look-Up operation

Resource set to Lookup, Operation set to Number Lookup, with a phone number field and the returned network/country details.

Details:

  1. Resource: Select "Lookup."

  2. Operation: Select "Number Lookup."

  3. Phone Number: Enter the number to check, in international format.

  4. Response fields returned: A successful look-up typically returns:

    • Network / Operator — the carrier currently serving the number.

    • Country — the number's country of origin.

    • Number Status — whether the number is active, reachable, or invalid.

    • Ported status — whether the number has been ported to another carrier, if available.


Checking Status Reports

Step 1: Retrieve delivery status for a sent message

Details:

  1. Resource: Select "Status" (or "Reports," depending on your node version).

  2. Operation: Select "Get Message Status."

  3. Message ID: Enter the ID returned when the message was originally sent — capture this from the previous node's output using an expression such as ={{ $json.messageId }}.

  4. Status values returned: Depending on the channel, expect one of the following:

    • Pending / Submitted — accepted by Direct7, not yet delivered.

    • Delivered — successfully delivered to the handset.

    • Read — WhatsApp only: the recipient has opened the message.

    • Failed / Undelivered — delivery was unsuccessful, usually with an error code.

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