# Managing Whatsapp Templates

Our platform includes a feature that allows you to create and register WhatsApp templates with Meta. This process is designed to be straightforward, following a three-step procedure across three tabs. Below are the details.

**Step 1: Select WABA ID and Basic Information**

<figure><img src="/files/pBZ6Ddd5hZShhE6y0pqX" alt=""><figcaption></figcaption></figure>

**Details**:

1. **WABA ID**:
   * Select your WhatsApp Business Account (WABA) ID from the available list. This ID is necessary for identifying your business account when registering templates with Meta.
2. **Language**:
   * Choose the language for your template. This ensures that your messages are appropriately localized for your target audience.
3. **Template Category**:
   * Select the category for your template from the following options:
     * **Marketing**: Used for promotional content aimed at engaging customers and driving sales.
     * **Utility**: Used for informational content such as updates, notifications, and reminders.
     * **Authentication**: Used for verification and authentication purposes, such as OTP messages.
4. **Template Type** (Based on Category):
   * Depending on the selected category, choose the template type:
     * **Authentication**: No subtype selection is required.
     * **Marketing**:
       * **Carousel**: Suitable for displaying multiple items in a sliding format.
       * **Custom**: Allows for a tailored message format.
       * **Limited Time Offer**: Designed for time-sensitive promotional messages.
     * **Utility**:
       * **Custom**: Allows for a tailored message format.
       * **Carousel**: Suitable for displaying multiple items in a sliding format.

**Step 2: Designing the Template**

The options in this tab will differ according to the category and type of template selected. Below is an example for designing options for a Marketing Limited Time Offer (LTO) template. We have structured this section in such a way that, by following the on-screen instructions, you can effortlessly create the template type you selected. To get an idea about the various template types and how they will appear to the customer, check out [this](/whatsapp/types-of-whatsapp-templates.md).

<figure><img src="/files/U3vhFNj3LV2e20fn7Sx1" alt=""><figcaption></figcaption></figure>

**Step 3: Adding Interactive Elements**

This tab is an extension of the Template Design tab, where you can add buttons and other interactive components to your template.Below is an example for a Marketing Limited Time Offer (LTO) template.

<figure><img src="/files/b9iUdUN3ZKvNwlFHtXlo" alt=""><figcaption></figcaption></figure>

**Adding Buttons and Defining Actions**:

1. **Buttons**:

   * Add interactive buttons to your template to enhance user engagement. For example:

     * **Call to Action**:  Customers may be hesitant to click on long or unclear URLs in text messages. Instead, you can use interactive call-to-action (CTA) URL button messages. These allow you to link any URL to a button, avoiding the need to include the raw URL in the message itself.

     <figure><img src="/files/msNV4jkdphpQ2XUvgEAZ" alt="" width="375"><figcaption></figcaption></figure>

     * **Quick Replies**: Reply button messages let you offer choices for users to pick from. When a user selects one of these buttons, it sends a message back to you with their choice.

   &#x20;      <img src="/files/3cDkVu3JuUw9DUeulhap" alt="" data-size="original"> <img src="/files/7riyeh97YCXaKUxP0qmW" alt="" data-size="original">

2. **Configuring Action on Button Click**:
   * Define the actions associated with each button, such as redirecting to a webpage, dialing a phone number,or both ,opening flow, adding copy code or sending a predefined response.

3. **Preview:**
   * Preview the template with the interactive elements to ensure it appears as intended.


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